Effective Date: April 23, 2025
At zkptanject.site, we are committed to delivering high-quality digital marketing education. We value your satisfaction and strive to provide a smooth learning experience. However, due to the nature of digital products, please read our refund policy carefully before purchasing any course.
1. Digital Products – No Physical Returns
All products sold on this website are digital courses. There are no physical goods, and therefore, no physical returns are applicable.
2. Refund Eligibility
Refunds are granted only in the following circumstances:
- You experience technical issues that prevent you from accessing the course, and
- You report the issue within 7 days of purchase, and
- Our support team is unable to resolve the issue after multiple attempts.
3. Non-Refundable Situations
We do not provide refunds in the following cases:
- You change your mind after purchasing the course
- You fail to complete the course or access it due to personal reasons
- You request a refund after the 7-day window
- You claim a refund for completed or partially completed courses
- You purchased by mistake but accessed/downloaded course material
4. How to Request a Refund
To request a refund, contact us via email with your purchase details and the reason for the request:
📧 Email: pankaj009w@gmail.com
📞 Phone: +91 8579076309
Please allow 3–5 business days for a response. If approved, your refund will be Credited to the original payment method within 7 working days.
5. Payment Gateway Fees
Please note that any transaction charges or payment gateway fees (e.g., Razorpay or PayPal charges) are non-refundable.
6. Policy Updates
We reserve the right to update or change this Refund Policy at any time. Changes will be posted on this page with an updated effective date.
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